How can you access Serv-e-Go?
There are two ways of accessing it as below:
1. Somfy pro website using your login credentials
(Select each section to read more )
- Check hub info – name, connection status, updated, software version, PIN, linked devices, protocols, activation date
- View client info – name, email, phone, address
- View device (motor and controls) battery
- View alerts for all clients
- View and share previous service request reports
- Power cycle Tahoma switch hub
- Change motor speed
- Enable soft-start soft-stop
- Change soft-start or soft-stop time
- Send/Finish service requests
- Setup alerts for specific devices
- Add new clients to their supported list
2. TaHoma pro app
(Select each section to read more )
- Check hub info – name, connection status, updated, software version, PIN, linked devices, protocols, activation date
- View client info – name, email, phone, address
- View device (motor and controls) battery
- View and share previous service request reports
- Change device (motor and controls) name
- View and send service request reports